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Use case
Course creators sell through conversations: leads ask about level, format, schedule and outcomes before they buy. Replies.live helps handle those DMs from business Knowledge, capture a contact through an approved free lesson or syllabus offer, and keep a human ready to take over.
Nobody buys a €500 course from a button menu. They ask whether it fits their level, what happens if they fall behind, whether there's feedback, when the next cohort starts. Every hour those questions sit unanswered, the lead cools — and most course businesses get them at night, on weekends, mid-launch when the inbox is on fire.
Replies.live turns your curriculum, pricing and FAQ into a Knowledge base and answers like your best enrollment manager — in the lead's own language, on whichever messenger they used. When a lead isn't ready, it offers a free lesson or checklist in exchange for an email, so launch number two doesn't start from zero.
Hundreds of DMs land in the 72 hours a cart is open — exactly when you have the least time to answer them.
Level, schedule, refunds, certificates — the same twenty questions, every day, in every channel.
A lead who asks and hears nothing for three hours buys someone else's course — or nothing.
Without captured contacts, everyone who didn't buy this cohort is gone for the next one.
The AI answers curriculum, pricing and schedule questions in seconds on Instagram, WhatsApp, Telegram and Messenger — and escalates hot leads to you.
Free lesson, syllabus or quiz offered at peak interest in exchange for an email or Telegram subscribe — delivered word-for-word, automatically.
Permitted Telegram follow-ups can reconnect with captured contacts before the next launch. Email broadcast sending is deferred until verified per-tenant sending domains are available.
Optional, early-access campaign preparation is available only to enabled pilot accounts; provider access and permissions vary.
Your reel announces the cohort; 80 people DM 'COURSE' — each gets an instant, personal answer about the program.
A lead asks if the course works for beginners with a full-time job. The AI answers from your Knowledge: modules are async, feedback is weekly, 4–5 hours per week.
She hesitates on price. The AI offers the free intro lesson for her email — captured, delivered, logged.
A lead asks for an installment plan you offer privately — the AI escalates, you take over in the same inbox and close.
Cart closes. The 52 captured contacts get a Telegram push when early-bird opens for the next cohort.
It can use your website and the curriculum, prerequisites, schedules and refund policy you add to Knowledge. Review important answers and set a handoff path for questions that need an owner or educator.
Replies can help with incoming conversations while your team monitors the inbox and takes over when needed. Billing includes 1,000 messages in the base plan; usage above that allowance is billed per message.
Yes — each course is a Product with its own description and triggers (keywords, comment triggers, start links), and the AI routes each conversation to the right one.
It mirrors the customer's language automatically — the same bot sells in English, Russian, Polish or Spanish in the same hour.
Connect Claude, ChatGPT or Gemini, approve one durable business setup, then add a customer channel. Your website is optional evidence, not a prerequisite. Start with a 7-day free trial, no card required. Then €99/month; cancel anytime.